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AI & The Future of Work

Explore how artificial intelligence is reshaping the workplace across industries. From automation and productivity tools to ethical considerations and workforce disruption, this category dives into how AI is influencing jobs, careers, and the future of human-machine collaboration. Stay ahead with expert insights, case studies, and trend forecasts on the evolving relationship between AI and the world of work.

Contact Center AI: Beyond the Hype to Real Business Impact

AI & The Future of WorkAI in Business & Industries

Contact Center AI: Beyond the Hype to Real Business Impact

Tushar

July 10, 2025

Customer service has reached a tipping point. Traditional contact centers struggle with rising call volumes, agent burnout, and inconsistent service quality. Meanwhile, customers expect instant,

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Mymgmacademy.com

At MGM Academy, educators have long recognized that the American education system offers all parents a unique opportunity to choose how their children engage with learning.
In A Thomas Jefferson Education, Oliver DeMille outlines three types of schooling. He explains that "conveyor belt" education focuses on teaching children what to think, primarily to prepare them for employment. In contrast, leadership education emphasizes teaching students how to think and how to learn, fostering independent and lifelong learners.

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